thom
Member
Posts: 20
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Post by thom on Dec 11, 2016 0:17:26 GMT -8
Hello all,
I've got the THOR HD640 2.5-25 2 days ago; It works - sometime it hangs, but starts again when removing all power;
But there is one Problem: If I switch it off it continues to use power - 0.4A - and so the batteries and ext. power source gets empty in a few hours - also if the device is switched of; I've tried factory reset and firmware update -- no change ...
has anyone an idea what I can do??
thanks thomas
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Dec 12, 2016 5:03:53 GMT -8
If I were you I would call customer support and get an RMA and send it in for repair.
"Doc"
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