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Post by junglejim on Feb 27, 2016 16:17:23 GMT -8
What would be the average turn around time for warranty repair work? Is my returned 5x18 x-sight repaired and returned or a different one returned?
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Joe Kriz
Top Contributor
Posts: 213
ATN Products Owned: Smart HD Optics
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Post by Joe Kriz on Feb 29, 2016 17:56:50 GMT -8
junglejim : Turnaround time can vary, but you should receive a replacement scope within 2-4 weeks. ATN does not sell any refurbished units.
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Post by junglejim on Mar 1, 2016 5:19:37 GMT -8
Thanks Joe, mine has been at ATN for 4 weeks and I haven't heard a word from them.
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Joe Kriz
Top Contributor
Posts: 213
ATN Products Owned: Smart HD Optics
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Post by Joe Kriz on Mar 1, 2016 6:42:18 GMT -8
junglejim: Definitely give them a call then. And if you can't get a hold of anyone by phone, try emailing Gerry Smith at gsmith@atncorp.com.
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