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Post by twinwall on Jan 4, 2022 8:01:13 GMT -8
Hi,
I'm having a night mare with my X-Sight 11 HD 5-20 scope since I downloaded the latest 2.01.07.779.en firmware.
Once zeroed the scope will not save the zero settings. When switched off then back on it reverts to some setting that has not been previously set IE: The bullet is striking the target approx. 8 inches left of center.
I have tried factory reset to no avail and the response I have had from ATN UK this morning is rather disheartening;
Basically: If your scope is out of warranty we can't help as the scope was discontinued 2 years ago and we no longer carry spares for it. I then asked if they could send me the previous firmware version to re-load and see if that helps but was told this is not possibly so, basically my scope is now absolutely useless because I installed their latest firmware.
Is there any kind hearted owner on here that could send me the older firmware to see if I can resolve the issue myself as ATN are totally not interested, if not can anyone recommend another good make of day/night scope as I am absolutely sickened by ATN's response and attitude.
My scope worked perfectly until I installed their latest firmware.
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kellykrk
Member
Posts: 22
ATN Products Owned: Night Vision Optics, Thermal Optics
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Post by kellykrk on Jan 8, 2022 9:31:58 GMT -8
Have you tried to export the zero settings to the sd card ?
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