Post by harbormaster on Jan 28, 2020 16:20:04 GMT -8
Evening gents, I'm new to the site and ATN products and hope somebody here can offer some advice.
I purchased the X-Sight Pro 5-20 in early December and immediately had problems with it. I have a friend that owns the 3-14, he looked at it and said there's a firmware glitch. So I started emailing back and forth and finally ATN agreed to pay postage for me to send it in for repair. She overnight-ed the unit back to me and 5 days later I received it.
It worked flawlessly for a full week. I shot deer early in the morning and hogs at night and life was good! Until yesterday at the range. I didn't care for the rings that came with the unit so I changed them out and re-zeroed the 6.5 Grendel on the 100 yard range. We moved to the 200 yard range and after a couple shots I looked through the scope and all the widgets as well as the cross-hairs were gone. I could still see through the scope but that was it.
I tried loading the updates and fixes from the site onto the card that was formatted by the scope that I had been using but the scope wouldn't enter the setup or upgrade mode, no matter what I did. This morning I finally got somebody on the phone at ATN and he set me up with a .elf file that was guaranteed to solve my problem. But when I hit the power and reverse buttons "Simultaneously nothing happens.
I've tried everything and after 6 hours still can't get into the so called "Firmware Flashing Mode" to save my life. Earlier around 3:30 or 4 PM I did see something in the lower right of my screen saying, "updating Ambarella Evaluation Board", so I let it finish and rebooted. Nothing...same thing.
Hoping somebody has a fix as I have a trip this weekend. Thanks
I purchased the X-Sight Pro 5-20 in early December and immediately had problems with it. I have a friend that owns the 3-14, he looked at it and said there's a firmware glitch. So I started emailing back and forth and finally ATN agreed to pay postage for me to send it in for repair. She overnight-ed the unit back to me and 5 days later I received it.
It worked flawlessly for a full week. I shot deer early in the morning and hogs at night and life was good! Until yesterday at the range. I didn't care for the rings that came with the unit so I changed them out and re-zeroed the 6.5 Grendel on the 100 yard range. We moved to the 200 yard range and after a couple shots I looked through the scope and all the widgets as well as the cross-hairs were gone. I could still see through the scope but that was it.
I tried loading the updates and fixes from the site onto the card that was formatted by the scope that I had been using but the scope wouldn't enter the setup or upgrade mode, no matter what I did. This morning I finally got somebody on the phone at ATN and he set me up with a .elf file that was guaranteed to solve my problem. But when I hit the power and reverse buttons "Simultaneously nothing happens.
I've tried everything and after 6 hours still can't get into the so called "Firmware Flashing Mode" to save my life. Earlier around 3:30 or 4 PM I did see something in the lower right of my screen saying, "updating Ambarella Evaluation Board", so I let it finish and rebooted. Nothing...same thing.
Hoping somebody has a fix as I have a trip this weekend. Thanks