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Post by jerryliz on Jan 15, 2020 16:59:31 GMT -8
Does anybody have details on all the fixes. Specifically does it fix the video issue. Getting tired of using an app to fix the 11 second audio delay.
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Post by jerryliz on Jan 15, 2020 17:12:15 GMT -8
Updated with no issue via cable. Compass works now. Didn't notice a change in start up. Picture quality is good, but humidity is at 90%. Don't know if video/audio sync issue had been corrected.
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Post by nelsonf on Feb 3, 2020 14:07:30 GMT -8
Installed 451 the other day. I did follow the instructions and did a factory reset as well. I had exported my profiles and imported them after the factory reset. I updated the device type. Before the install I would have occasional freeze ups. After the update the problem became much worse. Had a coyote coming in the other night and the scope froze up on me 4 times. The coyote was at 75 yards when I finally got the scope to respond properly. I nearly missed the opportunity for a shot. It has been freezing two ways. normally, the screen stays active and keeps updating but none of the buttons work or the zoom wheel. It requires a hard reset. Now, it is also freezing the image as well with no buttons responding. The last series was something like, tried to zoom, no response, hard reset. booted up, tried to range, screen locked freeze frame, hard reset. Booted up to a frozen image, hard reset. Booted up, zoomed in slightly on command, locked up when rangefinder button was pressed. Hard reset, booted up, started responding properly. zoomed in, turned on video. All this happening while the coyote was approaching from 550 yards to 75 yards. What a nightmare. Just got off the phone with ATN service help on hold for 20 minutes listening to a recording saying press 1 to leave a message, press 2 to save you place in the Que and get a call back. I pressed 2 10 to 20 times and the phone system didn't even work. Holy Crap! Oh, and of course, they never answered.
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Post by nelsonf on Feb 5, 2020 15:41:52 GMT -8
Since the last post I found this video.
It is the same video shown in the 4K freezing thread. I followed the instructions on the video and took the scope out last night for a 3 hour hunt. Zero problems. Tried to recreate the problem from before and could not. Everything worked flawlessly. Fingers crossed, I hope the fix sticks. Thank you to the guy who posted the instructional video on YouTube.
ATN 4K PRO and Thor4 Blank or Frozen Screen Fix
Southern Predator Tactics
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Post by jerryliz on Feb 19, 2020 14:28:11 GMT -8
Did your update fix the video audio sync issue
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