Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 10, 2017 5:55:15 GMT -8
I use this function allot with suppressed rounds due to the arc of bullet flight. So, the other night I was therming up and down the creek bottom in 28 degree temperatures for about 1 1/2 hours. At about the 1 hour mark my fingers were getting numb in an out of my gloves to NUC every 2 min's. That being said, due to loss of feeling I accidentally hit the power button which froze an image on my screen and locked it up. I had to unplug the scope to turn it off. Upon turning it back on my Elevation (Lower Left Side Of Screen) read 6.93" and Windage 0 calm night. I was zero'd at 50 yards and the lower left should have also read 0. I was and still am perplexed at what might be prohibiting me from getting 6.93" back to a simple 0. I did a factory reset three times to no avail. When I turn off the ballistic Calculator I'm dead dick on at my 50. It's just when I activate the Ballistic Calculator that all the funkyness is seen!? Thoughts....
"Doc"
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 10, 2017 12:12:08 GMT -8
Called and spoke to Customer Support today! I was asked to turn off my Ballistic Compensation Inside and shoot a group at 50 and then turn it on and see where the shots go. Again I'm zero'd for 50 yds and the manual yardage entry is also set for 50 yds. Currently the elevation adjustment shows 6" and change in compensation for 50 yards even when I'm zero'd there. Funny thing is even after my initial upload of the new firmware it worked fine until now. They said it might be a bug in the firmware and will be dug into upon my findings tomorrow. Hope I can figure it out here on my end prior to that!
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 16, 2017 6:24:47 GMT -8
Well, I tested the scope again this weekend. I did not 1 but 2 system reboots back to factory settings. Each time having to re-enter my data into the scope via WiFi. A quick zero at 50 yards and 3-shots with one molten Hot Hole seen. Then, I turned the manual input tape to show 50 yards to correspond with my zero. Upon doing so the adjustment within the scope lower left side of display shows 6.5" of correction? OK, three shots at the 50 yard molten ball just shot and all 3 shots land 6.5" high in same hole ( They have a bug alright and need to find it before the laser rangefinder and it's communication with our scopes come out. I will buy the new laser coming out BUT only when I have confidence the bug has been found and fixed. "Doc"
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 16, 2017 10:08:43 GMT -8
Spoke to customer service and I have one of two options now. The first is to send in the scope with a 6 week turn around due to the holidays. Secondly wait and "HOPE" that the next firmware update (Not sure when that is hitting) will alleviate my present issue seen ( "Doc"
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 18, 2017 8:48:23 GMT -8
Well guys I am on the phone waiting for Customer Service to get an RMA so I can send the scope in. I need/have to have the Ballistic Calculator working for my suppressed rounds ( "Sad Doctor"
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tomvb
Super Contributor
DPMS LR308, Ruger Mini 14, XS 3-14x
Posts: 493
ATN Products Owned: Smart HD Optics
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Post by tomvb on Jan 18, 2017 9:05:59 GMT -8
That sucks doc! Hopefully it'll be back soon.
Tom
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Jan 18, 2017 9:18:46 GMT -8
I hope so but it's looking like a 6-week turnaround right now ( I need this function badly especially since sometime in late spring the laser with bluetooth will be coming out. I t will be AWESOME to use with it paired to the scope making automatic changes. I plan on allot of prairie dogs this summer with it ;o)
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thom
Member
Posts: 20
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Post by thom on Feb 13, 2017 11:22:56 GMT -8
Some news about the ballistic calculator? My Thor does the same ....
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Dr. Detector
Top Contributor
Posts: 136
ATN Products Owned: Smart HD Optics
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Post by Dr. Detector on Feb 14, 2017 7:24:38 GMT -8
I/We/You must wait until the next firmware version becomes available to see if that fixes the bugs we have. Lets hope because if not fixed their ballistic laser rangefinder won't be selling as much as they could!
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