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Post by zedopito on Jan 11, 2020 9:37:38 GMT -8
In my opinion we need a urgent upgrade in Binox 4K firmware. They are perfect in day light but in total darkness they don’t work well. You can’t take a picture at night without any light, because it came totally dark. See at night beyond the 200m it’s impossible. At night they are worst then the old ones. (Binox HD). So we need a new firmware quickly. ATN LISTEN TO US!!!
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Post by Emm on Jan 18, 2020 10:16:14 GMT -8
I second that... ATN please help!!! Night vision functionality is terrible as is currently stands.
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Post by Oliver770 on Feb 14, 2020 16:53:12 GMT -8
Just purchased a BinoX 4K and am not able to update the firmware. I tried downloading the updated firmware and copying to an sd card as per the instructions and also tried using the USB cable provided per the ATN site and still nothing! I called ATN was on hold for quite some time then left my call back number and 5 hours later no call back so I called again and was on hold for 20 minutes at which time they closed. VERY FRUSTRATED! So far I am not impressed with their product or the lack of customer service!
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Post by elvisfranks2804 on Feb 23, 2020 18:15:05 GMT -8
New firmware is out 451
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Post by lubenator on Apr 24, 2020 19:09:14 GMT -8
Wonder if the new Firmware solved the problems everyone here did experience? Please advise as I am about to push and get one Binox 4K. Thank you Cheers
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Post by elvisfranks2804 on Apr 25, 2020 10:26:53 GMT -8
The binoculars light is not that strong but with an augzillary light you can see as far as the light covers . Some people put rails on them for aug lights . I'm not sure how a firmware will increase light Power
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Post by tuckersdk on May 13, 2020 7:28:15 GMT -8
Yes fix the problem,,and also fix the freezing up and having to reboot system,ATN get it together,don't sell a product that has problems before it reaches the customer
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Post by chaser on Aug 30, 2020 20:07:50 GMT -8
Just purchased a BinoX 4K and am not able to update the firmware. I tried downloading the updated firmware and copying to an sd card as per the instructions and also tried using the USB cable provided per the ATN site and still nothing! I called ATN was on hold for quite some time then left my call back number and 5 hours later no call back so I called again and was on hold for 20 minutes at which time they closed. VERY FRUSTRATED! So far I am not impressed with their product or the lack of customer service! Did you ever get an answer to this issue? I’m having the same problem, can’t update firmware. Bino’s never get into firmware update mode
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Post by paolo3 on May 19, 2021 5:41:52 GMT -8
my latest generation pc does not recognize the 4k binox and from here I can not install any updates, how can I the 4k program does not perform anything because it does not recognize the binoculars
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Post by arnok on May 21, 2021 11:54:07 GMT -8
Same here, unable to update firmware, unable to see anything after dark beyond the 25 yard range, unless I add an auxiliary IR Illuminator. Right now I am using a T67(~40$ on Amazon) and it works great. The laser rangefinder sounds great, sadly when ranging the same objects I get solutions that are 100+ yards off.
ATN Ignores all calls for help, their customer service blows, I wrote them about 4 times now and never get any answers.
I bought a x Sight II a few years ago and bought the BINOX based upon the results with that. BINOX isn't even close to the performance of the X Sight II at night.
This was my last ATN purchase. Further night vision money will go to another company. ATN hasn't worked out their software nor hardware issues. And let's not even speak about the non-existing customer support. Sad to say that this company is a joke.
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