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Post by kolci on Jul 26, 2019 0:31:54 GMT -8
When attempting to run the firmware update it freeze at 40%. Now i am unable to do anything, even to switch off the scope. Any suggestions?
Thx in advance.
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GT500
Member
Posts: 10
ATN Products Owned: Smart HD Optics
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Post by GT500 on Jul 26, 2019 22:48:56 GMT -8
Try to hold the POWER-button for at least 15-20 sec., kep the SD-card in the slot. If your lucky it will try to update again to .386 from the card without freezing.
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Post by banjo1981 on Jul 27, 2019 18:41:55 GMT -8
I had the same problem with a new in box 3-14x 4K Pro. Hold down the power button until the unit clicks off (20-40 seconds). Try again with the update. I finally had to send my scope back to Optics Planet within the 30 day return period & they sent me a new replacement scope. The new one had no problems doing the update whatsoever. Seems to be running fine with minimal freezes compared to the original one. Hope this helps and definitely try send it back before the grace period expires if the update doesn't fix it.
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Post by jowwarr on Aug 28, 2019 23:31:56 GMT -8
Is anyone having trouble downloading the firmware update from ATN's site? It's been continually stalling on me today around 50% downloaded.
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